ITalian CUSTOMER SUPPORT Home office (30. - 40.000 CZK)

Did you know, that Italian is the most melodic language in the world. Italian is the official language not only in Italy, but also in San Marino and Switzerland – specifically in the cantons of Ticino and Grigioni. Latin is the second official language in the Vatican. Italian-speaking minorities can also be found in Slovenia and Croatia, and groups of Italian immigrants in the United States and South America.?

We are looking for someone who has excellent knowledge of Italian language and also good knowledge of English.

If you are the right person who we are looking for join to our team and enjoy moments that you can be a part of specialized IT service desk team and help users with their IT issues.

ITalian CUSTOMER SUPPORT Home office (30. – 40.000 CZK)

Job description:

• Managing the service desk queue in a professional and consistent.
• Maintaining a high level of customer awareness.
• Escalating incidents and / or requests.

Requirements:

• Very good Italian language skill (C1).
• Good English language skill (B2).
• Constant customer communication through phone and emails is part of the daily tasks.
• General knowledge of IT surrounding technologies.
• General knowledge of Windows 10, Microsoft applications (including Office and Outlook/Exchange).

We offer:

• Pleasant working hours include home office.
• Position is suitable for women and also men.
• Attractive salary.
• 5weeks of holiday.
• Training opportunities.
• Meal-vouchers.
• Mobile phone.
• Friendly working environment.