Remote Account manager jr. - B2B

As a Junior ACCOUNT MANAGER you become the crucial point of contact for your assigned portfolio of business clients. Strong customer dedication is a MUST!

You will be in daily contact with corporate customers who you will manage and be responsible for from A to Z – be the point of contact and main support in terms of any business related inquiries.

Taking care of your business client porfolio inlcudes:

• daily communication regarding product advice, processes and payments
• placing and processing orders, solving claims, resolving problems along with return process
• building and maintaining effective and professional relationship with clients through provided support

This is NOT A CALL CENTER ROLE!

REQUIREMENTS:
To do this role right you need to:

• fluency in any other EU language (in addition to English)
• prove great communication skills
• be a team plyer yet be able to work independently and responsibly
• maintain professional and positive attitude at all times
• have the ability to organize and plan your daily tasks based on their priorities

BENEFITS:

• Comfortable business offices in the centre of Prague
• continuous language and personal development through training

…overall generous package of benefits