SCAM ANALYST with GERMAN (with focus on online safety)

Co od Vás očekáváme:

Making our online platform the safest place for our customers is our goal. But we can only do it with your help. If you speak GERMAN or FRENCH, we can offer you a visible and business crucial role! SCAM ANALYST investigates and monitors stakeholders´ activities within the platform to its full extend, and screens their entity to prevent fraud behaviour. Your tasks will include: - evaluation of transactions - overlooking of behaviour and activities performed by our customers - make sure, that involved subjects are solvent and trustworthy - according to given risk indicators, evaluate all possible risks which may lead to fraud behaviour - communicate with business partners and customers - via email mainly (no call centre features or resemblance, back-office) This role has direct impact on our business and hugely contributes to buildiing a positive brand image. REQUIREMENTS: Requirements: - proficiency in #FRENCH or #GERMAN (English is a MUST) - analytic and logic mind-set - eye for detail - independent approach with a team spirit - MUST Nice to have: - previous experience with customer service or running/maintaining e-shop platform will come as a huge advantage BENEFITS: - 5 weeks of paid vacation - Unlimited period contract - Opportunity for career and personal growth