• problem solver
• strong customer dedication
• focus on continuous improvement with related experience

You will be responsible for building and leading a program to drive the HR process improvements according to Lean/Six Sigma process improvements principles and support the decision-makers in evaluating business opportunities.

Your tasks and responsibilities will include:

• Build and lead a program of continuous improvement within the HR Services team (with respect to customer-centric focus on the quality, productivity of our services)
• Lead efforts to evaluate and redesign HR processes to support company´s dynamics
• Collaborate and communicate with other global process improvement leaders (e.g. Fulfillment Center, Customer Service, and Payroll) on best practices, internal and external benchmarking, talent development, programs of study and knowledge sharing.
• Drive needs analysis, end-to-end design, development, implementation and sustainment plan of programs with the goal to develop knowledge and build skills in Process Improvement, Kaizen, Lean and Six Sigma methodologies as appropriate for front line employees and leadership.
• Run post-implementation evaluations

REQUIREMENTS:

• Previous practical experience with leading process improvement projects in SSC, CS, Financial services from any field
• University degree
• Fluent English
• Lean Six Sigma Green Belt Certification
• Leadership and People management skills – Natural authority

BENEFITS:

• 5 weeks of paid holiday
• relocation package
• life insurance
• contribution towards pension insurance
• employee shares