Do you speak fluent Czech / Slovak and English?
Do you have experience working as a TEAM Leader in a Shared Services Center (SSC) or Customer Support?

In our SSC, we aim to enhance operational efficiency by supporting multiple departments.
We are looking for a new colleague to lead a smaller team of SSC Specialists.

Here, you will be:

• Managing a team of 10 specialists supporting various foreign countries
• Placing and maintaining orders in an internal system
• Regular communication and cooperation with teams within the SSC
• Daily phone/mail communication with customers and colleagues from branches abroad
• Taking part in improving existing processes

Your profile:

• English and the Czech or Slovak language at a very good level
• Any of the other languages great advantage
• Experience of leading a smaller team is a MUST HAVE
• Knowledge of the customer service environment and SSC

We offer:

• Monthly bonuses 10% and a fair salary
• 2 Sick days and 5 weeks of vacation
• Possibility of 50 % home office after trial period
• Language education – a wide range of supported languages
• Multisport card
• Contribution to life/pension insurance/DIP, leisure activities (Flexi Pass)
• Preferred mobile tarif
• Meal voucher/meal option