Customer Support Representative

Eyeball is a young, fast growing multinational European company. We are focused on youth football, providing online services for talent scouts, youth football coaches and youth players.

Core of our business is connecting people and providing videos and information. We work with top clubs you can know from European national and international leagues and cups.

We are a startup where you can start and modify your career very fast. Therefore do not hesistate and apply today!

We are looking for a new motivated, reliable and customer-focused colleague to join our team as a Customer Support Representative. In this role, you will be the first point of contact for our customers, providing assistance, resolving problems and ensuring a positive experience.

Daily duties:

• Replying to customers via our Chatbot
• Troubleshooting issues which our customers are facing
• Documentation and reporting via Jira services
• Collaboration with other departments across the company
• Doing necessary translations

• Communication skills, both written and verbal
• Problem-solver attitude
• Ability to adapt to changing priorities, processes and tools
• Microsoft Windows and Office Optional plus
• Previous work experience in Customer Support
• English Optional plus
• Other European languages, especially Spanish and French
• 3 days in office (location Praha 1 Jungmannova), 2 days HO

• Competitive remuneration. 💰
• Bonuses. ⭐
• You organize your time. 🕜
• K tomu samozřejmě i flexibilní home office. 🛋️
• Relax and rest is guaranteed. 🌴
• Very friendly and super international team. 🤝
• Bonuses based on performance 💰
• Opportunity to visit our offices in Poland and Denmark. ✈️
• Superlative international team
• Background of an international stable cooperation