Customer Service Representative

Are you a customer-orientated person? Do you have customer service experience? Do you speak English fluently? You seem to be a great person to join our team! 

We are also looking for somebody with Polish or French!

Popis pozice:

You will act as the first point of contact for our customers, sales force, and logistics partners. It will be your responsibility to look after a portfolio of assigned customers throughout the entire order to cash process and build a successful and lasting relationship with them.

You will have the opportunity to improve a client´s experience during the order entry, processing, logistics and delivery. Moreover, you will be a coordinator for all relevant functions, such as supply chain, logistics, manufacturing, sales and external partners. There are also opportunities to work on business-related projects and participate in business decisions.

Profil kandidáta:

• ability to work full-time – 40 hours/week - limited possibility of home office
• English on communication level (B2); Polish or French are a big advantage
• 1 - 3 years of experience in customer service
• MS Office

Nabízíme:

• competitive monthly salary
• 120 CZK/day meal voucher fully compensated by the company = plus 2 400 net in 20 days-month! 
• 25 days of holiday
• recognition award (Flexi Pass vouchers)
• annual bonus paid in January salary
• possibility of a MultiSport card
• covering the first 2 days of sickness with 100% of the salary
• „floating holidays“ – free days as compensation for a public holiday during weekend
• opportunity to work in an international team and start a career in a global company