Customer service representative

Co od Vás očekáváme:

Do you want to be part of something new and show what you’re really capable of?

We are building a new Customer Service team and seeking candidates who:

• are fluent in both English and either French/German/Italian
• proactively suggest solutions rather than wait to see what happens
• will pick up the phone and call our customers rather than email back and forth all day
• are not afraid of computers and will try the power button before calling IT
• enjoy learning new things and sharing tips and tricks with colleagues

What can you expect from us?

• 25 days vacation? A life/pension insurance contribution? Training and language courses? Cafeteria? Shortened working hours? Home office(50/50)? Company events?

Of course! But we’re also about who can hold the longest plank, sharing the culinary goodies we cooked up at home, or just sitting and having a coffee with colleagues. At the heart of it, we strive to be a place you look forward to getting back to on Monday morning!

What do we expect from you?

• Answer employees/customers/clients calls and emails in a timely, professional and meaningful manner
• Deal with a wide range of customer service and administrative tasks on a daily basis
• Analyze and interpret data
• Complete any ad-hoc activities related to this role
• Collaborate with other team members
• Collaborate with other departments within the company
• Think about your work