Customer Care Specialist - Turkish

This is an exciting opportunity for both fresh graduates and candidates with work experience. We have an exclusive opportunity working with one of world's largest corporations. The company is a dynamic and expanding, world-class organization with multinational environment.

The company offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.

Great people, great values, great experience!

Main responsibilities:

• Daily contact with customers, coordination of all activities toward customer
• Advice on product, prices and payments
• Management of assigned corporate customer portfolio
• Processing customer orders, claims solution and return process
• Daily contact with foreign subjects
• Provide and maintain strong, professional relationships
• Establish and maintain effective relationship with customers and gain their trust and respect

Note: This is not a call centre role!

REQUIREMENTS:

• Good communication skills and team orientation
• Fluent English and Turkish
• Ability to work under pressure and independent responsibility
• Customer service work experience, or in a coordination, may come as an advantage
• Professionalism and a positive attitude
• Ability to work effectively either alone or as part of a team
• Computer literate
• Excellent organizational ability, including planning well and managing responsibilities effectively

This position is suitable for both fresh graduates and candidates with work experience.

BENEFITS:

• Interesting work in an international environment
• Continuous language and personal development through training
• Comfortable business offices in the centre of Prague
• Overall generous benefits package