Customer Care Specialist with ENGLISH

This is an exciting opportunity for both fresh graduates and candidates with work experience. We have an exclusive opportunity working with one of world's largest corporations. The company is a dynamic and expanding, world-class organization with multinational environment.

The company offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.

Great people, great values, great experience!

Main responsibilities:

• Daily contact with customers, coordination of all activities toward customer
• Advice on product, prices and payments
• Management of assigned corporate customer portfolio
• Processing customer orders, claims solution and return process
• Daily contact with foreign subjects
• Provide and maintain strong, professional relationships
• Establish and maintain effective relationship with customers and gain their trust and respect

Note: This is not a call centre role!

REQUIREMENTS:

• Good communication skills and team orientation
• Fluent English
• Ability to work under pressure and independent responsibility
• Customer service work experience, or in a coordination, may come as an advantage
• Professionalism and a positive attitude
• Ability to work effectively either alone or as part of a team
• Computer literate
• Excellent organizational ability, including planning well and managing responsibilities effectively

This position is suitable for both fresh graduates and candidates with work experience.

BENEFITS:

• Interesting work in an international environment
• Continuous language and personal development through training
• Comfortable business offices in the centre of Prague
• Overall generous benefits package