ČSOB Pojišťovna, a. s., člen holdingu ČSOB |
ČSOB Pojišťovna, a. s., člen… |
Strašnice, Praha
Strašnice, Praha
- 45 000 – 70 000 Kč
- Plný úvazek Plný úvazek
- Vhodné také pro absolventy
dnešní
Grafton Recruitment s.r.o.
Managing Director
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
We are seeking candidates for the role of an „Operations Manager“.
An OPERATIONS MANAGER is a senior position which involves overseeing the Transaction Risk Management Systems team. Your main responsibility is to make sure the team is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers.
Responsibilities
- To provide the overall management and direct leadership to the operations team, overseeing and developing employee performance and process improvement activities
- Regular communication and engagement with senior management
- Implementing, managing and reporting through SLA´s and KPI´s
- To manage risk across hundreds of services and multiple geographies – adhere to all aspects of our Trust and Safety Principles to protect the brand globally and maximize trust in the end to end systems with buyers, sellers and all other customers
- To drive operational efficiencies across all processing areas whilst improving internal and external customer experience
REQUIREMENTS:
- Fluency in English (another European language would be an advantage)
- 5+ years’ experience managing an operation (100+ indirect reports)
- Good knowledge of employment law and HR policies and procedures
- Coaching and leadership skills
- Excellent communication and presentation skills
- Six Sigma knowledge or similar models such as Lean are advantageous
- Responsibility for own work, self-motivation, flexibility and enthusiasm
BENEFITS:
- 5 weeks of paid holiday
- Competitive salary
- Bonuses and employees discounts
- Life insurance
- Contribution towards pension insurance
- Relocation package
- Multisport card
- Public transportation reimbursement
- Working in an international environment
- Teambuilding activities
- Dog friendly office
