Customer Service Specialist With Swiss German

Are you passionate about providing top-notch customer service and fluent in Swiss German? Join our dynamic team as a Customer Service Specialist and make a difference by supporting our valued German-speaking customers in Switzerland! 

Popis pozice:

• Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are met with the highest standards. 
• Multilingual Communication: Use your Swiss German daily, with English for internal communication. French? That’s a bonus! 
• Order Management: Process orders, coordinate deliveries and handle invoicing with precision. 
• Cross-Departmental Collaboration: Work closely with our sales and logistics teams to ensure seamless operations. 
• Tech-Savvy Tasks: Navigate multiple systems with ease, from Oracle to SAP or Salesforce. 

Profil kandidáta:

• Language Proficiency: Excellent command of written and spoken Swiss German, along with communicative English. French is a plus! 
• Personal traits: We’re looking for someone who is communicative, independent, and flexible. 
• Tech Skills: Strong MS Office skills, especially in Excel and Outlook. Experience with Oracle, SAP, or Salesforce is a plus. 
• Experience: Previous experience in a similar role is beneficial but not mandatory. 
• Education: A high school diploma at minimum. 

Nabízíme:

• Generous Time Off: Enjoy 5 weeks of vacation and 5 sick days annually. 
• Health a Wellness: Meal allowances, pension fund support, and a MultiSport card to keep you active. 
• Professional Growth: Opportunities for further education, fully covered language courses, and team-building activities. 
• Technology a Comfort: A company laptop to ensure you’re equipped for success. 
• Culture a Spirit: Be part of a unique Nordic company culture, embodying the “Hakkapeliitta spirit” with a collaborative and supportive work environment. 
• Financial Rewards: A competitive salary with a financial bonus for your contributions. 

If you’re eager to take on this exciting role and thrive in a supportive, innovative environment, we want to hear from you! Apply now and be a part of a company that values your skills, growth, and well-being