Customer service specialist (Polish and German languague)

Currently we are looking for new colleague for the department of Customer service.

Would you like to use german and Polish languegue on daily basis?
You will be the contact person for customers and you will be solnving different tasks every day. This job is very various.

Your main tasks will be:

• Carry admin/transactional tasks within the area of supply chain, particularly return management, logistic and customer claims.
• Manage transactional workload in designated area of business.
• Maintain effective communication in foreign language with relevant contact persons within internal organization, clients and customers.
• Ensure all transactions are processed within timescales set by line manager/service agreements.
• Carry out maintenance/housekeeping in regards to all admin related files and data

POŽADAVKY:* Previos experience in customer service is a big advantage

• Fluent in both Polish, German and English (or Czech) language
• Be competent in Microsoft Office – particularly MS Excel
• Have excellent communication skills – both verbal and written
• Be proactive and flexible problem solver

BENEFITY:

• 5 weeks vacancy
• annual bonuses
• paid overtime/compensatory time off
• language and professional courses
• contribution for pension ensurance
• 4000 CZK/year on the Sodexo Flexi Pass CARD
• food stamps
• home office (up to 3 days per week)