Customer Support w. French (cameras)

My client, the worldwide-know manufacturer of cameras and audio recorders, is looking for a new colleague with French in the Customer Support team. So if you are a native French speaker, have experience in the customer service field (or any relevant one), and looking for a stable, long-term job, don't wait anymore and let me know about you!

Popis pozice:

You will:

• Communicate with customers via phone or e-mail (you'll start with e-mail communication, and later, step by step, they'll add you phone communication)
• Provide information about the company's products to the customers (company manufactures cameras, audio recorders)
• Answer technical questions about the camera's settings, explain functionality, give advice (you'll be well-trained, company'll teach you everything about their products)
• Solve basic customer's issues

Profil kandidáta:

What do we expect from you?

• You are a native French speaker & your English is at the communicative level (you will support French-speaking customers, but internal communication is in English)
• Experience from the customer service field - it's an advantage but not a necessity, and that's why this position is suitable for graduates/juniors as well
• Moreover, if you're a fan of photography or cameras then you're the right person for us =)

Nabízíme:

Benefits:

• Full-time job with an unlimited contract
• Start up to the agreement
• Fix salary + bonuses
• Intense training lasting several weeks
• 28 days of vacation
• Public transport allowance
• Paid language courses (including Czech for foreigners)
• Company's canteen with free salads and drinks
• Meal allowance
• Subsidized massage, fitness, or relaxing room in the building
• Discount on the company's products (or you can borrow them for free)
• Working hours: Monday - Thursday 9:00 - 18:00; Friday 9:00 - 16:45
• No shifts, free weekends!
• Location - Prague