Customer Care Specialist with French

Co od Vás očekáváme:

Are you fluent in English and French? Do you have previous experience in customer service or a relevant office job? Do you want to be a part of an international team? This opportunity is for you!

We are looking for an experienced Customer Care Specialist to join an international company. Your role is to be a part of a friendly team, efficiently providing positive interactions with customers, responding to customer requests, as well as working with software systems.

Popis pozice:

Your typical working day:

- Manage and resolve customer inquiries

- Be responsible for a portfolio of customers

- Deal with customer complaints, claims, and product returns

- Capture and control relevant customer data in SAP

- Cooperation with other teams (sales, finance)

Profil kandidáta:

Your profile:

- Previous experience in Customer Service or relevant office job

- Fluent in English and French (B2 or higher), will be used daily

- Previous experience with SAP is a plus

Nabízíme:

Why should you apply?

– Modern offices are located nearby Flora subway station in Prague 3

– Friendly and pleasant team, which will support you not only for the onboarding period

– Company’s care – 25 days holidays, meal vouchers, Multisport card, and others

– Flexible working time – start and finish your work earlier

– Home Office – company will provide you with a personal laptop

– Teambuilding and company events – to get to know your colleagues better

If you are interested in this role and would like to find out more about it, please send us your CV in English and we will contact you.