Product Support Analyst - Hospitality Background

Co od Vás očekáváme:

Do you want to work within HOSPITALITY field, but you don´t want to work in a hotel? Are you looking for a job where you could use your great language skills? Are you interested in working in an international environment with awesome people? Then we have your DREAM JOB for you! If you speak FRENCH or GERMAN, if you have an experience in HOSPITALITY and if you are interested in working for one of the most influential IT companies in the world, then we are looking for YOU! This is your opportunity to work for one of the world´s fastest growing software companies as a Hospitality Product Support Analyst. Your daily tasks will include: * Communication with customers on daily basis regarding software or technical issues * Entering technical and application related issues into the company´s system * Identifying problems, finding solution to issues and trouble, afterwards to inform clients about its solution * Processing documents and information * Developing product knowledge and identifying areas for further specialization * Deep understanding of company product * Providing quality service in technical aspects within hospitality field The company has great training opportunities and constant support on the job! You will be greatly taken care of! If you do not have any experience within IT, DO NOT LET IT SCARE YOU! You will be trained on specific IT product used by hotels and travel agencies all over the world and you will be able to advise to users and clients about it after training - NO NEED TO BE AN IT GURU!!! :) Come join the team of young professionals with positive mindset- APPLY NOW! (Yup, use that big red button at the bottom...) REQUIREMENTS: * Fluent in English and French or German * Education or work experience in hospitality field (e.g. hotel reception- experience with booking system) * Strong communication skills * Good problem solving and analytical skills * Be driven by the quality delivered * Be a first class team player who possesses a positive and collegiate attitude BENEFITS: * Competitive salary * Additional holiday * Sick days * Meal vouchers * Flexi passes * Language courses * Above standard medical care * Contribution to pension and life insurance * Work for one of the world's fastest growing software companies * Continuous training * Friendly and multicultural environment in modern offices * Rewarding career