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Grafton Recruitment s.r.o.
Customer Service Supervisor with Latvian – Greece
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyO nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
Are you desperate for a change? Would you like to live close to warm sea?
Do you have some previous experience in Customer Service?
This opportunity will give you a fresh perspective into the world of international service, and you can start basically immediately!
Your responsibilities
- Leading a team of advisors
- Dealing with more complex problems
- Supporting and keeping the team spirit
- Assuring the KPIs and deadlines are met
- Maintaining the team spirit
- Providing great customer experience
- Controlling and improving the internal processes
- Communicating management intentions and managing change
REQUIREMENTS:
- Fluent Latvian (min C1) and English (min B2)
- Excellent communication skills
- Previous experience in Customer Service is a must
- Leadership skillset
- Basic digital competency
- Great organizing skills
BENEFITS:
- Relocation package including: airport transfer, two weeks of accommodation and further support
- 13th and 14th salary guaranteed
- Medical insurance
- Corporate nurse and psychologist
- Productivity bonus
- Language courses
- Home office – upon agreement
- Other benefits such as great international environment, corporate events or organized trips across Greece etc.



