Phone Sales Representative / Customer Service

Co od Vás očekáváme:

Our client, a well-known sports betting & gaming company, with a vision/long-term goal of becoming an IT company, is looking for a new colleague in the team that focuses on communication with customers and soft sales.

Popis pozice:

Job description

• We are looking for a person who is a little bit sales-oriented and loves communication with people because this position is focused on soft sales.

• Your main responsibility will be phone and online chat communication with existing and new customers.

• In the case of existing customers, these clients have already used the company’s services so you’ll just ask them if they are interested in another company’s services (new ones).

• In the case of new customers, you’ll receive a list of new clients from another team (so you won’t look for them by yourself), and you’ll reach them and offer them the company’s services. If a new customer is not interested, it’s okay – there is no pressure at all.

Profil kandidáta:

Requirements

• Call center, customer service, or sales experience is ideal, but not a necessity
• Fluent Czech (you’ll communicate with Czech-speaking customers daily)
• Fluent English due to internal communication, multicultural team, and English-speaking supervisor
• Very good communication skills, resistance to stress
• Time flexibility due to 2 shifts – morning and afternoon (no night shifts!!!) & weekends (sometimes)

Nabízíme:

We offer

• Fix salary up to your experience & bonuses
• Start up to your possibilities
• Relocation package
• Cafeteria
• 25 days of vacation
• Home office
• No dress code
• Own café, relaxing zone, gym
• Discounts and promotions provided by the company’s partners
• Modern office in the center of Prague