Remote Operations Manager

At Plan A Collective, we're not just another player in the industry – we're the game-changers. As a leading external developer in the video games industry, we specialize in delivering top-tier gaming experiences. Plan A is a trusted partner for titles such as Battlefield 2042, Dragon's Dogma 2, and Microsoft's Flight Simulator.

At the heart of our success is our passionate team of gamers, developers, and creative minds who share a common goal: to push the boundaries of innovation. If you live and breathe video games, and would like to combine your passion with your zeal for business and administrative and attention to detail, join us! This is the place.

Gamers are not just welcome here – they're encouraged to apply.

If you're passionate about gaming, operations, and thrive in a remote work setting, we'd love to hear from you! Please submit your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.

Responsibilities:

As a Remote Operations Manager, you will play a pivotal role in facilitating smooth operations and fostering a positive remote work culture. Your responsibilities will include, but are not limited to:

1. Assisting the CEO and Directors:

   • Schedule and coordinate virtual meetings, prepare agendas, and circulate meeting minutes.
   • Conduct research and compile reports on industry trends, competitor analysis, and business opportunities.
   • Manage calendars, schedule appointments, coordinate travel arrangements, and organize events.

2. Financial Management:

   • Track expenses, manage invoices, and assist in budget preparation.
   • Coordinate with finance team for timely payments to vendors and contractors.
   • Conduct financial analysis and generate reports for decision-making.

3. Operational and HR Support:

   • Research tax domicile options and provide recommendations for tax efficiency.
   • Manage legal documents, contracts, and employee records.
   • Coordinate employee, vendor, and partner onboarding processes.
   • Arrange team-building activities and social events.

4. Continuous Improvement:

   • Identify process inefficiencies and propose solutions for streamlining operations.
   • Collect feedback and suggest improvements to enhance productivity and engagement.
   • Stay updated on remote work best practices and emerging technologies.

5. Remote Team Support:

   • Act as a resource for remote team members regarding company policies and tools usage.
   • Organize and facilitate remote training sessions on new tools or company processes.
   • Coordinate with IT support to troubleshoot technical issues.

6. Vendor and Contractor Management:

   • Manage relationships with external vendors and contractors.
   • Coordinate onboarding process for new vendors and contractors.

7. Performance Metrics and Reporting:

   • Define KPIs for remote operations and track performance against metrics.
   • Analyze performance data to identify trends and areas for improvement.

8. Cross-Functional Collaboration:

   • Collaborate with other departments to ensure alignment on organizational goals.
   • Participate in cross-functional projects to drive continuous improvement.

9. Employee Well-being Initiatives:

   • Implement programs to support well-being and mental health of remote employees.
   • Coordinate employee assistance programs and resources.
   • Recognize and celebrate employee contributions.

Qualifications:

• Bachelor’s degree in Business Administration, HR, or related field.
• Proven experience in administrative or operations role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• English Certification at C1 or more
• Proficiency in MS Office and accounting software.
• Ability to thrive in a remote work environment.

Benefits:

• Competitive salary package.
• Flexible remote work arrangements.
• Opportunities for professional growth and development.
• Mobile tariff support.
• Company-issued hardware for remote work needs.