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Grafton Recruitment s.r.o.
Senior Team/Operations Manager - International company
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
We are seeking candidates for the role of Senior Team/Operations Manager, which is a position which involves overseeing the Transaction Risk Management Systems team. Your main responsibility is to make sure the team is running as well as it possibly can.
Who will you work for?
As a highly globalized company, this company is one of the top in its industry for online retail shopping. Providing customers with consumer products and subscriptions, this company focuses on delivering efficient and excellent shopping services. A separate division of the company, Web Services, provides storage and databases to clients ranging from start-up companies to large government enterprises.
Responsibilities
- Provide overall management and direct leadership to the operations team while overseeing and developing employee performance and process improvement activities
- Communicate and engage with senior management
- Implement, manage, and report through SLA´s and KPI´s
- To manage risk across hundreds of services and multiple geographies – adhere to all aspects of our Trust and Safety Principles to protect the brand globally and maximize trust in the end to end systems with buyers, sellers and all other customers
- To drive operational efficiencies across all processing areas whilst improving internal and external customer experience
REQUIREMENTS:
- Fluency in English (another European language would be an advantage)
- 5+ years’ experience managing an operation (100+ indirect reports)
- Good knowledge of employment law and HR policies and procedures
- Coaching and leadership skills
- Excellent communication and presentation skills
- Six Sigma knowledge or similar models such as Lean are advantageous
- Responsibility for own work, self-motivation, flexibility and enthusiasm
BENEFITS:
- 5 weeks of paid holiday
- Competitive salary
- Bonuses and employees discounts
- Life insurance
- Contribution towards pension insurance
- Relocation package
- Multisport card
- Public transportation reimbursement
- Working in an international environment
- Teambuilding activities
- Dog friendly office
