Apply now and join a reputable international company as a TEAM MANAGER. Be part of the Transaction Risk Management Investigations team, which is responsible for the investigation of background information on sellers/buyers and evaluation of the transactions.

Who will you work for?
As a highly globalized company, this company is one of the top in its industry for online retail shopping. Providing customers with consumer products and subscriptions, this company focuses on delivering efficient and excellent shopping services. A separate division of the company, Web Services, provides storage and databases to clients ranging from start-up companies to large government enterprises.

Responsibilities:

• Provide overall management and leadership to the multilingual fraud detection team that oversees and develops employee performance and process-improvement activities including effective monitoring, coaching, counselling, and training
• Motivate the team and improve staff engagement through effective people management
• Create analysis of operational performance metrics
• Establish strong, working relationships with key stakeholders across the business and support the development of global improvement initiatives
• Arrange regular communication sessions and team meetings

REQUIREMENTS:

• Fluency in English (knowledge of German, French, Italian or Spanish is a plus)
• 1+ years’ experience of management role (ideally operations team) – ability to drive and motivate the team
• Advanced knowledge of MS Excel
• Working experience across the domain of Risk Management & Fraud is an advantage
• Analytical skills, attention for detail
• Superb communication and presentation skills
• Responsibility for own work, self-motivation, flexibility and enthusiasm

BENEFITS:

• 5 weeks of paid holiday
• Competitive salary
• Bonuses and employees discounts
• Life insurance
• Contribution towards pension insurance
• Relocation package
• Multisport card
• Public transportation reimbursement
• Working in an international environment
• Teambuilding activities
• Dog friendly office