Business Support with FRENCH | Pharmaceutical company

Take advantage of this unique opportunity to work in an international company, which is committed to improving and saving lives. We are seeking candidates who are experienced in excellent customer service and fluent in both English and French. Apply today!

Transforming the medical industry for over 75 years, our client focuses on leading innovations in medical technology. In close cooperation with hospitals, blood banks, and labs all over the world, this company works hard to provide technology that will save lives and revolutionize the industry.

Your responsibilities:

• Ensuring that the needs of all customers are met
• Managing and processing orders from customers in a short, timely manner
• Responding to customers´ inquiries (over the phone and email)
• Ensuring technical and other inquiries are appropriately redirected and followed up
• Taking care of customers´ files/accounts and maintaining database records at all times
• Cooperating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)

POŽADAVKY:

• Fluent in French and English
• At least High school education
• 1+ years working experience in a customer service role
• Previous work experience in a multi-national company is of great advantage
• Excellent communication skills
• Knowledge of Word, Excel, Outlook (intermediate level is essential)
• Team work while ensuring follow up on individual responsibility

BENEFITY:

• 25 days of paid holidays
• Relocation package
• Employee referral bonus
• Meal vouchers
• Language studies contribution – up to 6 000 CZK per year
• Life and accidental death insurance
• Retirement contribution
• Long term sickness contribution
• Teambuilding, company events (barbecue, breakfast, …)