Customer Care Agent

do you enjoy engaging with customers and ensuring about their satisfaction with provided services, are you german native speaker with fluent english, do you have strong communication skills?

if the answer is yes, then we have a great job opportunity for you - C9 International s.r.o. is looking for a new colleague to join our team which focuses on our customers’s experience and satisfaction with car garages.

what are you going to do

• handling outbound calls to our customers
• processing the feedback from the customer
• providing reports
• communicate with customers and clients
• administration connected to the customers feedback
• ad hoc reporting

who we are looking for

• german native speaker or fluent in german
• fluent in english
• excellent spoken communication
• pro-customer oriented approach
• communivative, possitive approach
• open minded to the new challanges

what we offer

• employee training
• meal tickets: 100 CZK / working day
• home office: possible after initial trainings and approval of team manager
• transportation: contribution to the cost of monthly pass of prague public transportation
• holidays: 5 weeks / year
• competetive salary

instructions

Have some question about the position first? Feel free to contact us!

Or you can just apply to job offer, send us your cv, and we will contact you with more details.

To see all our open positions, go directly to www.randstad.cz