Customer Service Representative with English (plus French / Spanish / Italian is a big plus!)

Join one of the world's leading oil and gas companies and start your international career!

Do you enjoy communication and problem-solving? Are you customer-focused and ready to deliver top-class service in a dynamic environment?

Don’t hesitate and apply now!

Popis pozice:

• Serve as the main point of contact for assigned customers and/or suppliers
• Build and maintain strong business relationships, ensuring an excellent customer experience
• Handle inquiries via phone or email – including orders, invoices, payments, and issue resolution
• Monitor key business performance indicators and follow set KPIs
• Collaborate with other teams (Sales, Supply Chain, Finance) to resolve customer issues effectively
• Identify root causes of recurring issues and contribute to process improvements
• Provide regular and ad-hoc reports and support internal audits and reconciliations
• Act as a backup for your colleagues during their absence or peak periods

Profil kandidáta:

• Excellent verbal and written communication skills in English (C1+)
• Additional language skills such as French, Italian, or Spanish are a big advantage
• Customer-oriented mindset and ability to build relationships
• Detail-oriented, proactive, and problem-solving approach
• Ability to work both independently and as part of a multicultural team

Nabízíme:

• 120 CZK/day meal voucher fully covered by the company = +2 400 CZK net monthly
• 5 extra vacation days
• Annual bonus paid in January
• Recognition awards (Flexi Pass vouchers)
• MultiSport card available
• 100% sick pay for the first 2 days
• Floating holidays as compensation for public holidays falling on weekends
• International and supportive team environment
• Great opportunity to develop your career within a global organization

Sound interesting? Apply today and become part of a company that values people, performance, and progress.