Our client is known for integrity, technological leadership, and a world-class workforce. You will be working in a Family-Friendly culture and become an important member of a multinational team which is in daily contact with customers and helps to solve various requests and queries.

You will play a key role to ensure a positive customer experience.

Popis pozice:

• First point of contact for customer enquires - including complaints, claims, product returns, order status.
• Providing support to customers by answering inquiries, troubleshooting customer problems, and taking orders.

• Preparing correspondence and fulfills customer needs to ensure customer satisfaction.
• Providing information related to account balance and blocked order status
• Responsible for order creation, providing information about order status, product availability and complaint handling

Profil kandidáta:

• Fluent English and French is a must!
• Previous experience related to customer service is needed
• Very good communication and organizational skills
• Available to start immediately

Nabízíme:

• Benefits: annual bonus, 25 days of holiday, meal allowance, home office, multisport card, wellness program
• Training for fresh graduates and experienced candidates as well
• Great location nearby Flora - Prague 3

Would you like to have a call and discuss this job opportunity? Please send us your CV in English and we will contact you.