Customer Account Specialist with English and French

Join the team of a world-renowned manufacturer of excavators, loaders, and other equipment. We are currently looking for a colleague for the position of Customer Account Specialist. 

Popis pozice:

• Be first point of contact for customers for questions/concerns about their order
• Assist customers with all questions related to claims that were sent
• Act and react pro-actively in relation to open orders report in order to make sure all orders are processed
• Manage the discount approval process to ensure effective and efficient commercial pricing process
• Manage changes to deliveries
• Manual order entry in case of special order
• Cross functional support

Profil kandidáta:

• Sales – Bachelor's degree
• Fluent in English and French
• Cross Border customer service experience

Nabízíme:

• Flexibility: Customize your workday between 6 am and 9 am.
• Work-Life Balance: 2 home office days per week.
• Time Off: Enjoy 5 weeks of vacation.
• Nourishment: Receive a meal allowance and access to our office canteen for subsidized prices.
• Secure Future: Receive a 3% pension allowance.
• Continuous Growth: Access e-learning platforms and various training opportunities.