Are you a customer-orientated person? Do you have customer service experience? Do you speak German and English fluently? You seem to be a great person to join our team! 

Popis pozice:

• receive questions/information requests and identifies the client´s needs
• research the contact’s issue in the knowledge database, interpret guidelines/procedures and find the best solution
• work with the customers to resolve their issue
• document the request and answer/resolution
• escalate the problems to the manager or subject matter expert if the issue cannot be resolved
• participate in projects to support the various business areas

Profil kandidáta:

• experience with the Customer Service
• fluent English and German written, spoken
• customer a service-oriented
• focused on result
• attention to the details
• great communication skills

Nabízíme:

• competitive monthly salary
• meal vouchers 100 CZK/day
• possibility of a Multisport card
• 5 weeks of holiday
• company events
• possibility to start working ASAP 
• friendly team and international environment 

Let´s join us and make the first step - send us your CV in English.