It Service Desk With English And German (45. – 50.000 Czk)

O nás

Do you enjoy working with the end users? Do you have good German at a communication level or English? Are you interested in IT?

I would like to introduce you to the position, which is for a company operating in Brno.

IT SERVICE DESK WITH ENGLISH AND GERMAN (45. – 50.000 CZK)

Náplň práce:

*Internal support of IT users.
*Processing of IT requests through tickets, e-mails and phone calls in the ITSM tool.
*Separate resolution of our users' problems.
*Maintenance of operational databases and knowledge documentation.
*Support for the introduction of new IT technologies.
*Cooperation on global IT projects.

Co od Vás očekáváme:

*High school/university education.
*Intermediate knowledge of the German language.
*Intermediate knowledge of the English language.
*Previous experience in service desk or second level support.
*Good communication skills, customer approach, ability to work in a team.
*Experience in ITIL and project management.
*Analytical thinking ability and willingness to learn new things.

Co Vám můžeme nabídnout:

*Interesting work in an international but compact and friendly IT team.
*Interesting salary evaluation.
*Single shift operation (Monday-Friday) with a flexible approach to working hours.
*Home office.
*Annual premium.
*5 weeks of vacation.
*Pension insurance.
*Meal vouchers.
*Company laptop and mobile phone.