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AC Jobs / Advantage Consulting
It Service Desk With English And German (45. – 50.000 Czk)
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost AC Jobs, s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyO nás
Již od roku 2002 pomáháme uchazečům o zaměstnání s jejich uplatněním na trhu práce. Jsme ryze českou personální agenturou, která buduje svoji značku na dlouhodobých vztazích se zákazníky. Zakládá si na partnerském přístupu založeném na oboustranné důvěře, na vysoké úrovni poskytovaných služeb a individuálním přístupu.
O nás
Do you enjoy working with the end users? Do you have good German at a communication level or English? Are you interested in IT?
I would like to introduce you to the position, which is for a company operating in Brno.
IT SERVICE DESK WITH ENGLISH AND GERMAN (45. – 50.000 CZK)
Náplň práce:
*Internal support of IT users.
*Processing of IT requests through tickets, e-mails and phone calls in the ITSM tool.
*Separate resolution of our users' problems.
*Maintenance of operational databases and knowledge documentation.
*Support for the introduction of new IT technologies.
*Cooperation on global IT projects.
Co od Vás očekáváme:
*High school/university education.
*Intermediate knowledge of the German language.
*Intermediate knowledge of the English language.
*Previous experience in service desk or second level support.
*Good communication skills, customer approach, ability to work in a team.
*Experience in ITIL and project management.
*Analytical thinking ability and willingness to learn new things.
Co Vám můžeme nabídnout:
*Interesting work in an international but compact and friendly IT team.
*Interesting salary evaluation.
*Single shift operation (Monday-Friday) with a flexible approach to working hours.
*Home office.
*Annual premium.
*5 weeks of vacation.
*Pension insurance.
*Meal vouchers.
*Company laptop and mobile phone.



