IT SERVICE Desk Ambassador with German!

Co od Vás očekáváme:

• Are you a German native speaker and looking for a new job opportunity in a multinational company?
• Do you have an avid interest in technology?
• Do you have strong communication skills?

Triple YES?! Then, you are the person we are looking for, do not hesitate to join our IT helpdesk team in Prague!

Popis pozice:

What is the job about?

• At this position, you will be in touch with customers over the phone and email.
• You will provide customers with needed support regarding their technical issues.
• You will be in charge of logging and tracking requests, maintaining history records.
• You will be working in a stable, multinational company.
• You will be working from Monday to Friday in a one-shift system
• Cooperating closely with your colleagues in resolving open issues.

Profil kandidáta:

Your profile:

• German native speaker or C2 certificate (it is a must-have)
• proficiency in English (B2-C1 level)
• good communication skills
• possess analytical thinking and have strong attention to detail
• previous experience in the field of customer support - would be an advantage, but not necessary

Nabízíme:

You can look forward to:

• above-average salary
• stable employment and high standards of work
• the opportunity to work in the international team
• 5 weeks of vacation / 3 sick days
• meal vouchers – 80CZK
• cafeteria Systém – 1000 points monthly
• contribution to public transport of 1480 CZK quarterly
• smartphone
• life and pension insurance
• daily use of foreign languages
• possibility for career development