Customer Support Specialist with French and English

Are you fluent in FRENCH language?…Yes!
Do you have good communication skills in ENGLISH?…Yes!
Are you CUSTOMER ORIENTED person with excellent COMMUNICATION SKILLS?…YES!

APPLY NOW! We have a great chance for recent graduates as well as to candidates with previous work experience!

As a Customer Support Specialist you will be:

• Investigate and resolve customer's problems
• Understanding of company procedures
• Answering emails & phone calls and responding to basic customer requests
• Forwarding queries to the appropriate departments
• Communicating and coordinating with internal departments
• Monitoring of daily transactions

REQUIREMENTS:
Do you have Customer Support profile?

• High school or Bachelor degree
• Previous experience in customer service are preferred (but graduates are welcomed too)
• Fluency in English and Franch languages
• Problem solver with analytical mind
• Ability to manage multi-task
• The ability to work independently and as part of a team

BENEFITS:
Which benefits you can expect?

• Flexible working hours
• Home office (3 days/month)
• 5 400 CZK for language courses and education
• 2 paid day for external trainings
• Sophisticated system of internal training and rotational program
• 5 weeks of vacation
• Meal vouchers
• Cafeteria (in the amount of 3% gross monthly salary)
• Travel and accident insurance also for private purposes
• Employee´s sales and benefits
• Refreshment including fresh fruit in the office
• Teambuilding and events

Atractive location in Prague (5 minutes from the subway station)