Advantage Consulting, s.r.o. |
Advantage Consulting, s.r.o. |
Praha
Praha
- 40 000 – 45 000 Kč
- Plný úvazek Plný úvazek
dnešní
Grafton Recruitment s.r.o.
IT Service Desk Specialist - international friendly firm!
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
Very nice INTERNATIONAL environment, SMALL firm where you find a FRIEDNLY, family-like group of colleagues. We are seeking someone who speaks GERMAN and ENGLISH and who will join our team!
You will be responsible for:
- Daily communication (via phone and email) with the colleagues and customers in Germany
- You´ll be receiving IT requests and incidents (by phone, e-mail or IT Self Service) and you will be supposed to analyse and evaluate these requests (if necessary forward them to 2nd level of IT support)
- Inform users about solving and fixing their requests
- Maintain the database (record all contacts in IT Service Desk tool)
- Cooperate closely with other teams and departments
- Supporting team, cooperation with other team members
You will be provided a proper training, therefore there´s no need for a previous experience.
Location: Prague 8
REQUIREMENTS:
How do you know you are the right fit for this position?
- High school/University degree
- German language – fluent (C1)
- English language – at least upper-intermediate (B1/B2)
- Very good communication and analytical skills
- Experience in IT support is an advantage but not must, we are open to people with no experience, but you need to be motivated :)
BENEFITS:
- 25 vacation days
- Flexibile working hours
- Meal vouchers
- Trainings and professional development courses
- Offices in the center of Prague
