Global field business support specialist

in your role as a Global Field Business Support Specialist, you will be responsible for the execution of the end-to-end deal operational process for specific deal motions; you will be the part of the central team, acting as a deal support center for Account Executives in the region. The Field Business Support Team assists, and processes deals within the CRM system; supported by your team members, you will guide deals through the quote-to-booking process; the team is expected to contribute to revenue growth and profitability by processing sales opportunities for both existing and net new customers, and achieve order targets.

what will you do

• responsible for execution of the end-to-end deal operational process / quote-to-cash process
• process customer requests for selling deals and completing the required inputs
• partner with Industry, premium suppliers, cloud architects, commercial finance, legal/contracting, centralized deal support & order-to-invoice (O2I) teams to support the sales process to facilitate deal closure
• comply with operational procedures e.g., for sales, delivery, financial and legal requirements.
• provide active quarter-end and year-end close deal support to the sales community to ensure timely and accurate completion of work deliverables in a dynamically driven environment
• legal contract validation: verify customer, user and pricing information provided by account executives and pricing teams, work with finance, revenue recognition teams to prevent revenue deferrals and ensure final business and contract terms

who we are looking for

• bachelor’s degree (preferred)
• 2-5 years of experience working in a sales operations or deal support capacity
• experience with sales and deal processes involving RISE, Private Cloud and other complex Cloud deal motions (preferred)
• a strong background in sales, quote-to-cash process & deal execution
• experience in a fast-paced environment, ability to multitask, prioritize and problem solve
• extremely detailed-oriented, organized, and great communication skills (both oral and written)
• advanced MS Office skills (Excel, Word, PowerPoint, and Outlook), DocuSign, CPQ/CRM tool and experience with SAP systems is a plus
• flexibility to work virtually or in local office (as needed and available)
• flexibility to work varied business hours to ensure full field business support coverage, especially at quarter and year-end

what we offer

• acquiring new skills
• great team culture
• career development opportunities
• flexibility to work from home
• interesting financial evaluation
• lucrative package of benefits: 25 days of vacation, fully paid meal vouchers, multisport card, sick days, extra leave and many more...
• instructions