START UP in HelpDesk Procurement Operations with German

We have an excellent opportunity for many of you who would like to join a leading company based in Prague and me the part of a start-up project in Procurement!

This role is critical to ensuring a high level of service to both internal employers and external clients, by providing support to the company's team of experienced coordinators and generate operations and management reports on a regular basis.

If you are interested, please, feel free to contact me. I am looking forward to our cooperation.

Your main responsibilities in this position will be:

• Handle all incoming helpdesk calls from the Client business and suppliers of a procurement system nature, being the prime contact for customer enquiries
• To create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base
• To provide timely, accurate and relevant service related information in order to ensure customer satisfaction
• To have full scale knowledge and to be able recommend the most appropriate solution for the customer and answer custom

REQUIREMENTS:

• Previous experience in front office role is an advantage, but not must – we will provide you with an opportunity to gain experience and learn!
• Fluent in English and German
• Proactive personality
• Ability to multitask