Kaufland Česká republika v.o.s. |
Kaufland Česká republika v.o… |
Břevnov, Praha
Břevnov, Praha
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dnešní
Manpower
Service Desk with Dutch |full-remote|chance for a junior
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost ManpowerGroup s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Proč využít při hledání práce personální agenturu Manpower? Propojujeme zajímavé pracovní příležitosti s nadšenými lidmi. Měním lidem budoucnost, protože lepší práce, která dává smysl, znamená lepší život.
<p>Boost your career in IT support !</p>
<p>Do you speak Dutch? Are you looking for a new challenge? There are lots of interresting perks you may look forward to – we offer great career opportunity in multicultural environment where you will become a core-member of IT support team, delivering top-class services to the most valued. Full-remote work from anywhere in Czech republic. Contact us and start your journey in an international company today.</p>
Popis pozice:
<ul>
<li>Responsibility for the support of internal colleagues</li>
<li>Proactively and reactively communicating via phone, mail, and user portals.</li>
</ul>
<ul>
<li>Dealing with technical or administrative troubleshooting – accounts, licenses, applications, PC/laptops, accessories, network etc.</li>
</ul>
<ul>
<li>Using Global Service Now – a ticketing system that helps to keep track of and take care of requests, processing 1st and 2nd Level tickets</li>
</ul>
<ul>
<li>Participating on various infrastructure projects, providing tips and first-hand experience for improvements</li>
</ul>
Profil kandidáta:
<p>Required:</p><ul>
<li>Good knowledge of English and Dutch, you will need both languages (written and verbal)</li>
<li>Passion for IT</li>
</ul>
<p> </p>
<p>Nice-to-have-Skills:</p>
<ul>
<li>Experience with handling incoming tasks, guide the client towards successful problem resolving</li>
<li>Experience with Windows PC/laptop and mobile devices support (iOS, Android) and peripherals, software support skills in MS Office 2016 and/or Office 365</li>
<li>Sensitivity and soft-skills for dealing with enterprise level customers</li>
<li>Knowledge-Management and Ticketing systems experience</li>
</ul>
Nabízíme:
<ul><li>Full-remote – work from anywhere in Czech republic</li>
<li>5 weeks of vacation – using as much as you want</li>
<li>6 sick-days</li>
<li>Multisport card – leisure activity employee benefit, more than 2 000 leisure and exercise facilities in 360 cities across the Czech Republic</li>
<li>New equipment – notebook, phone, and all the equipment you will need to work</li>
<li>Cafeteria system</li>
<li>Long-term a stable cooperation</li>
<li>Strong support in career growth towards L2, team lead, manager etc.</li>
<li>Working with latest tools and applications</li>
<li>Education and upskilling</li>
</ul>
