Technical customer support with German – full remote

Barcode printing, mobile computing, data capture, data platforms, and software – it is an impressive portfolio of our client, which is considered as a leader in providing data intelligence.

We are looking for passionate customer support, who admires the IT field and hardware solutions.

It doesn’t matter if you are experienced in providing customer support in IT or not. The client will provide you with excellent training, that will help you to be an expert.

Popis pozice:

• Identifying and documenting the customer's problem
• Providing support for devices manufactured by the company, such as printers or scanners
• Communication via email, tickets, and telephone with mainly German–speaking customers from the EMEA region
• Informing the customer about progress in solving the problem

Profil kandidáta:

• Communicative level of German language
• Interest in technology and learning new skills
• Previous experience in customer support and knowledge of mobile computing technologies is an advantage

Nabízíme:

• Sign On Bonus of 38 000 CZK
• Annual bonuses based on financial results
• Increasing salary based on your results
• Employee referral bonus
• Full remote work within the Czech Republic region
• 5 weeks of vacation
• Life a Pension insurance contribution
• Sick days
• Special days for life-work balance
• Multisport card
• Meal contribution
• Language courses
• Benefit card with cafeteria system
• Training system in the end and during cooperation
• Free beverages and fruit days (coffee, tea, milk available in our kitchenette)
• Company gym, sport activities
• New modern and multifunctional workplace

If you are interested in the offer, send your CV in English and we will be glad to discuss it with you.