☑️ Do you speak advanced German?
☑️ Do you have experience from customer service and are you interested in HR?
☑️ Would you like to work from home?

If your answer is yes, we are looking forward to your CV! 📩

Job tasks:
🔹 First point of contact for employees and managers via phone, email or chat
🔹 Log contacts into case management system
🔹 Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures
🔹 Escalate queries that cannot be resolved
🔹 Identify gaps in the supporting documentation and cooperate on improvement of processes
🔹 Reporting

Start: anytime
Location: Chzech republic – full home office
Contract for one year with possibility of prolongation.
Working schedule: full time (40 h/w)

REQUIREMENTS:🔹 Fluent English and advanced German (B2)
🔹 Previous experience with customer service is plus
🔹 Solid command of MS Excel and Word
🔹 Willingness to work in shifts
🔹 Pro-active and communicative personality
🔹 Necessary to work from the Czech Republic

BENEFITS:📅 5 weeks of paid holiday
💰 Home office allowance
💳 Multisport card