21 Consult Group s.r.o. |
21 Consult Group s.r.o. |
Plzeň
Plzeň
- Plný úvazek Plný úvazek
včerejší
What will you do?
- Be in charge of customer accounts and ensuring invoices are payed within terms and conditions. Escalate late payers or those with cash flow problems and proactively identify possible barriers to payment.
- Proactive, frequent telephone and email communication with customers to build the relationship and ensure smooth cash collection.
- Allocate incoming payments in the business system in timely manner.
- Maintain customer ledgers in cleanest possible shape by matching credits and debits.
- Develop customer specific solutions to automate/ improve process.
- Process customer claims in Sony or customers systems.
- Ensure credit limits are correctly set, orders are released once authorised and credit insurance conditions comply with Sony’s Credit Management policies.
- Proactively develop relationship with clients as well as internal and external customers to facilitate business objectives. – – These contacts can include Finance, Accounts Payable, Purchasing, and Warehouse/Receiving Management.
- Provide detailed analysis of customer issues – amount, root cause, immediate solution, and action plan for avoiding recurrence.
- Produce management and client reports, co-ordinate and feedback business measures/ KPI reporting to the Client in-line with the contract.
- Assist in monthly and other assigned reporting and provide monthly reconciliations.
What will you get for it?
- 5 weeks of vacation
- 300 CZK for Pension insurance
- Annual bonus in amount of one month wage
- Donated meal
- In case of need language and other trainings for free
- Paid overtimes or spare leave instead
- 25 000 CZK Referral bonus
- Cafeterie from Benefit Plus
- One Fit Sony DADC program – benefits in the area of prevention, personal growth, sport, fun and health.
What do we expect from you?
- Have English on communicative level
- Have experience in the area of Finance & Accounting, Credit & Cash Collections or Customer Service
- Be highly competent in Microsoft Office – particularly MS Excel
- Have excellent communication skills – both verbal and written
- Be proactive, assertive, focused & target driven, problem solver
- Be resourceful, effective, flexible and customer focused personality
- Be a team player, friendly and outgoing, diligent and assertive
- Have practical approach to problem solving
