Big, well known IT company is building their Global support team providing services to internal clients all around the world.

Offered position:

Voice Architect

Your will work mainly on Global internal projects – as a key member of the Network Delivery Tools Architecture Team

You will:

• Develop enterprise tools platform and O/S architecture for Network Services, supported enterprise network tools applications, including performance and capacity monitoring, configuration audit & compliance, service delivery tools, and application performance analysis & testing tools.
• Define and document requirements for all tools related components and services (server, O/S, disaster recovery, backup, etc.)
• Provide capacity planning, support the deployment of new systems or application modules.
• Participate in solving tools related issues as needed
• Provide Highest level (4th) support, including on-call and troubleshooting of capacity and application performance related incidents as escalated by level 3 escalation teams
• Cooperation with infrastructure and application vendors and service providers
• Serve as the subject matter expert for relevant tools infrastructure functional components
• Ensure user testing has taken place before any changes are implemented in production

REQUIREMENTS:

• Previous experience (approx. 4 years) as an Enterprise Infrastructure Architect with enterprise tools architecture & deployment experience (ideally in a global environment)
• knowledge of SNMP and infrastructure monitoring & management, Application Architecture, TCP\IP services
• knowledge of networking concepts and components (DNS, DHCP, NAT, firewall, proxy, web filters, switches, routers)
• protocols (TCP/IP, UDP, ICMP, HTTP, FTP, Telnet
• scripting languages (Perl, Shell, Awk, C, Python)
• English is esential
• Technical education in IT is prefered
• Excellent written and verbal

communication skills

• Some travelling is required

BENEFITS:

• Vacation – up to 25 days
• Meal Vouchers – 80 CZK/day
• Cafeteria – 1000 CZK/month (after first 3 months of employment, the amount increases to 1100 CZK/month after 2 years of employment)
• Life/Pension Insurance Contribution – 500 CZK/month (after first 3 months of employment, the amount increases to 700 CZK/month after 2 years of employment)
• Sick Days
• Overtime Compensation
• Referral Bonus
• Anniversary Present
• Training
• Language Academy
• Employee Discounts
• Employee Share Purchase Program
• Teambuilding