Video Conferencing Standards Engineer - GLOBAL support

Co od Vás očekáváme:

Big, well known IT company is building their Global support team providing services to internal clients all around the world (videoconferencing, infrastructure and endpoints - configuration, implementation, security, troubleshooting). Offered position: Video Conferencing Standards Engineer Your will work mainly on Global internal projects - as a key member of the Video Architecture team Main responsibilities: - Managing the roadmap, testing and documenting of software versions and configurations of predefined video conferencing standard systems - Documenting and maintaining devices, firmware versions, software versions and inter-device compatibility - Defining software role out plans and communicating plans with key stakeholders - Defining and maintaining test procedures for software releases - Identify, implement, and oversee technical and process improvements across video delivery capability in cooperation with project and architecture teams - Assist in transition / implementation of new video collaboration capabilities and offerings - Open vendor tickets with appropriate and detailed problem descriptions and supporting information - Coach, mentor, and develop team members REQUIREMENTS: - 4+ years of experience with required technical skills in Cisco videoconferencing infrastructure support. Cisco router/switch administration knowledge is desirable - unified communications technologies: media gateways, gatekeepers, telepresence devices, multipoint bridging units, call managers, videoconferencing endpoints and videoconferencing servers Desired skills: - Cisco and/or Polycom video system certification - Cisco CCNA certification - AMX, Extron, Polycom Sound structure experience - Experience administering Cisco and/or Polycom videoconferencing systems (MX, EX, SX, C series, CTS, HDX) and infrastructure (TMS, VCS, CUCM, Codian) - Pexip, Acano, Skype for Business experience and/or understanding - English is esential - Technical education in IT is prefered (Computer Science or equivalent experience) - Excellent written and verbal communication skills - Some travelling is required BENEFITS: - Vacation - up to 25 days - Meal Vouchers - 80 CZK/day - Cafeteria - 1000 CZK/month (after first 3 months of employment, the amount increases to 1100 CZK/month after 2 years of employment) - Life/Pension Insurance Contribution - 500 CZK/month (after first 3 months of employment, the amount increases to 700 CZK/month after 2 years of employment) - Sick Days - Overtime Compensation - Referral Bonus - Anniversary Present - Training - Language Academy - Employee Discounts - Employee Share Purchase Program - Teambuilding