Customer Service Representative with Czech/Slovak & Hungarian

Are you looking for a new job opportunity in customer service? Become a part of our team, who is responsible for customer care for our Hungarian market! Our goods are medical technology products, devices, power tools etc. The only thing you need is an advanced or good level of English, native or full business proficiency in Czech or Slovak languages. Knowledge of Hungarian is a strong advantage!

Popis pozice:

• professional communication with customers related to orders and inquiries, and the whole order cycle
• handling of customer orders, inquiries and requirements (incl. order entry, coordination, invoicing-related activities etc.)
• close cooperation with Sales, Supply Chain, other relevant internal functions and the transportation companies to best serve our customers
• other Customer Service activities a customer care as assigned by Supervisor and/or Manager
• responds to customer inquiries regarding orders, changes, cancellations, delivery dates, application of products, and pricing (directly or via coordination)
• order entry and processing, order/delivery/invoicing-related activities
• customer Service relevant issue resolution related to order cycle (customer complaints regarding billing, shipping delays and products)

Profil kandidáta:

• advanced or good level of English, native or full business proficiency Czech or Slovak
• great communication skills
• customer service experience
• reliability

Nabízíme:

• 110 CZK meal voucher per day (90 CZK compensated by the company)
• 7 400 CZK/year financial contribution to sport/well-being activities
• 12 000 CZK/year cafeteria (Flexi Pass card vouchers)
• 3 000 CZK/year health care contribution (Flexi Pass card vouchers)
• 493 CZK/month public transportation allowance 
• up to 6 000 CZK contribution to language courses
• MultiSport card possibility
• 3 sick days
• 5 weeks of holiday

Send us your English CV a become a part of our team!