Customer Service Agent with Polish

Co od Vás očekáváme:

A reputable international company and a leader in global payments are hiring a position where you will provide complete customer service of our passive customer service line and communicate with Polish-speaking customers.

Popis pozice:

• Provides complete customer service of the passive customer service line
• Is responsible for the E-mail communication with Polish-speaking customers
• Communicates with customers from Poland
• Sets parameters of the products in the internal system based on customer requirements
• Communicates with customers about their retention
• Offers value add services during phone calls

Profil kandidáta:

• Fluent Polish a must (able to communicate fluently in Polish)
• Communicative English for internal purposes
• Good communication skills, assertiveness
• Completed secondary education
• Experience with customer support ideal

Nabízíme:

• Meal vouchers (100 CZK)
• 25 days of vacation
• Free days, sick days
• Contribution to sports (plenty of sport events within the company)
• Catering on the workplace (tea, coffee, water) + 180 CZK/month contribution to refreshments by your own choice
• Massage on workplace (125 CZK provided by employer + 125 CZK by your own)
• Language courses (75% paid by employer)
• T-Mobile (calls, SMS, internet)
• Cafeteria