Customer Care Specialist with English and other language

Do you speak English and another language?

Communication with customers via phone or email is not a problem for you, but you do NOT want to work for an outbound call center?

Are you searching for combination of work with people and dealing with administrative tasks?

Then do not hesitate and APPLY for our role!

This role is suitable for both fresh GRADUATES and experienced candidates!!

Your main responsibilities will be:

• you will be contacted by customers from different countries (via phone calls or emails) and you will be participating on answering their questions and solving their queries
• administrative tasks related to customer orders
• data entry into the internal database
• use of Excel
• working at a team

REQUIREMENTS:

• Excellent English and fluent knowledge of another language (German, French, Italian, Greek, Polish etc.)
• Good command of PC skills
• Great communication (verbal and written) and presentation skills
• Customer-oriented approach
• Positive and friendly attitude
• Good organizational skills
• Ability to multi-task
• Team-player

BENEFITS:

• 5 extra days of paid vacation
• Meal vouchers
• Sick Days
• Education allowance
• Contribution to pension insurance
• Cafeteria system
• Team buildings and company events