Dovolená navíc
Advantage Consulting, s.r.o. |
Advantage Consulting, s.r.o. |
Praha
Praha
- 75 000 – 89 999 Kč
- Plný úvazek Plný úvazek
Zveřejněno: 14. července
Manpower
100% remote - IT Support Specialist with German - 40.000-57.000 CZK
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost ManpowerGroup s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
Firma
Lokalita
Jazykové znalosti
O nás
Proč využít při hledání práce personální agenturu Manpower? Propojujeme zajímavé pracovní příležitosti s nadšenými lidmi. Měním lidem budoucnost, protože lepší práce, která dává smysl, znamená lepší život.
Do you want to develop your career in IT field? Do you speak German fluently and have a passion for IT or already have some experience as 1st-level support?
We are hiring for a stable German company that offers great career opportunities in a multicultural environment where you will become a core member of IT support team in one of the largest IT service delivery companies in Europe delivering top-class services to the most valued customers in the automotive industry – in Germany and Czech republic.
Popis pozice:
As a Service Desk L1 agent, you will be:
- Responsible for End-user IT Support for the largest companies in the automotive industry located in Germany and the Czech republic
- Dealing with technical or administrative troubleshooting – accounts, licenses, applications, PC/laptops, accessories, network, etc.
- Proactively and reactively communicating via phone calls, emails, chats, and tickets with client end-users
- Processing 1st or 2nd Level tickets - based on your seniority
- Participating in various infrastructure projects, providing tips and first-hand experience for improvements
- Ensuring the agreed service requirements and goals are met in desired quality and time
- Implementation and optimizing existing service processes – proactiveness is very welcome
- Supporting escalation management team
Profil kandidáta:
Must-Have Skills:
- Technical experience in on-site service or remote end-user support
- Support of Windows workstations / laptops with software: MS Office, other custom software and production environment, as well as mobile devices (iOS, Android)
- Special knowledge of Windows Client operating systems (Windows 10)
- Special knowledge in the field of local applications (f.e.. MS Office 2016 und Office 365)
- Detailed knowledge of client hardware (Notebooks, Workstations and PCs) and its peripherals
- B2-C1 German - be able to communicate in German, both written and verbal
Nabízíme:
- 100% remote job OR hybrid from office hubs in Brno/Prague
- Long-term a stable cooperation
- Strong support in career growth towards L1, L2, team lead, manager, etc.
- Working with the latest tools and applications
- Education and upskilling
- Laptops and mobile phones also for personal usage
- 25 days of vacation
- 3 sick days
- Meal vouchers
Benefity
- Práce z domova
- Dovolená navíc
