The Front-End support position is part of the Contract Centre that forms the first level of contract for employees of the company and is connected to all other levels of Shared Services and internal clients. Responding to basic employee inquiries and requests under direct supervision.

Popis pozice:

• Resolving the majority of employee requests during initial contact

• Understanding a wide range of procedures across corporate shared services

• Escalating remaining queries to the appropriate departments

Profil kandidáta:

• High school diploma, a university degree is an advantage

• Zero or more years of customer service, HR & Finance administration or experience with Shared Service environment

• Verbal and written communication skills in English & French

• Experienced and skilled in the use of PC and MS Office suite

Nabízíme:

• Electronic Meal voucher card

• 25 days of paid leave

• Employee referral bonus

• Home Office

• Multisport card