The purpose of the Billing Administrator role is working on different administration tasks across invoicing, billing, contracts and reporting. You will be trained on using a vendor management system (VMS). The EMEA SSC work closely with client/s, in-country teams and suppliers to ensure the service being provided gives the client/s full visibility of their supply chain. 

The role requires building relationships, communication is key in performing this role. Working with a team of Billing co-ordinators to support the team to maximize customer satisfaction are ensured our company ethos. 

Popis pozice:

• People Engagement:
  • Actively participate with your team in order to create efficiencies by engagement and to increase work satisfaction. 
  • Welcome new team members, explain the onboarding process and actively take part in the training.
• Client Relations:
  • Supporting your team ensuring on following the Service Portfolio when delivering billing administrative service and the standard KPI/SLA set in place.
  • Ensure the quality of the billing administration tasks and that all stakeholders have the information needed on time to help them deliver the best service they can provide. 
• Stakeholder Management and ‘Sales’: Showcase the ROC as the Central Center of Excellence for MSP Billing Services towards our internal organization, build trust with the countries to enable centralization of services.
• Operational Tasks
  • Understands and explains different billing, invoicing and finance processes for all clients in scope of Billing Team. 
  • Establish working relationship with other colleagues both in Billing and Operations Teams, client finance departments, in-country finance departments and suppliers.
  • Review daily client-specific billing and invoicing tasks.
  • Work on open issues management. 
  • Work on aged debt issues management 
  • Monitor, respond to, and work items and activities that come into different mailboxes 
  • Ad-hoc reporting and investigation 
  • Completion of a daily activity tracker
  • Execute tasks required by Billing coordinators and other more senior colleague

Profil kandidáta:

We are looking for a bright, enthusiastic, flexible and proactive person to join our team.

This is a position that requires someone who possesses the following attributes: 

• 1-2 years of experience in billing service/accounting
• Advanced Excel knowledge ( creating Pivot Tabs, sorting and putting data)
• Bachelor’s degree in business or related field or relevant business experience.
• Good understanding of complex business processes
• Ability to deal with various internal and external stakeholders
• Excellent ability to work detailed
• Good knowledge of Microsoft Office products including Word, Excel and PowerPoint
• Knowledge billing and invoicing systems
• The ability to manage a demanding workload, able to priorities and push back where necessary
• A true 'Team Player' happy to help others

Nabízíme:

• nice office in the centre of Prague (Florentinum) 
• meal vouchers
• flexible working hours
• an extra week of vacation
• sick days, home office
• cafeteria system

Are you interested? Send us your CV!