Customer relationship specialist

Co od Vás očekáváme:

Do you speak fluent ENGLISH and maybe one more European language (advantage)? Do you have previous experience in CUSTOMER SERVICE or CALL CENTRE? We have great offer for you!!! Your new job will be: * Managing the order entry process for customers * Orders processing in a short timely manner * Responsing to customer´s inquiries and invoice queries (over the phone, internet) * Maintain customer´s accounts files * Cooperation with the other departments of the company * Maintains database records of customer profiles * Administration of all customer orders REQUIREMENTS: * High School Degree or University Degree * At least 2 years of experience in customer service support or call center * Excellent communication skills * Problem/solving skills * Excellent organizational skills * Stress-resitant * Flexible BENEFITS: If you meet all the above mentioned requirements and you´ll become one of us then you can look forward to the following package of benefits: - Flexible working hours (fix hours between 10 - 16h) - Occasional work from home - 5 weeks of vacation - 5 sick days - Cafeteria 4 000 CZK/month (in trial period 1 500 CZK/month) - Meal vouchers - 80 CZK - Contributions to ACCA (30 000 CZK) - Contributions to accident and life insurance - Contributions to pension (3% from sallary) - Possibility of practicing yoga in the workplace (2x/week) - Refreshments on workplace (fruit and very good coffee) - Corporate events