GLOBAL ASSISTANCE a.s. |
GLOBAL ASSISTANCE a.s. |
Dolní Chabry, Praha
Dolní Chabry, Praha
- Plný úvazek Plný úvazek
- Vhodné také pro absolventy
dnešní
Grafton Recruitment s.r.o.
CUSTOMER CARE SPECIALIST (Pharmaceutical dept.)
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
Do you have previous experience in CUSTOMER CARE? Are you interested in a PHARMACEUTICAL FIELD? Do you want to communicate and cooperate with customers from this field while working for one of the well-established INTERNATIONAL firms in Prague?
It only requires one 1 click – APPLY NOW!
Responsibilities:
- Providing the highest level of customer service excellence to customers
- Managing order management process for customers within the pharmaceutical/medicine division
- Ensuring that customers´ needs are met in a timely and professional manner
- Order processing in an accurate and timely manner
- Maintain and update individual customer forms, ensuring that all information is accurate
- Maintains knowledge of company products and customer service processes
- Work as a part of a team
REQUIREMENTS:
Must to have:
- Minimum 1 year of experience in an inbound call centre environment, any other customer/social service venue or call centre
- Customer focus
- Professional manners, great communication skills and telephone manners
- Language skills – brilliant English (ideally native speaker)
- Flexible, ability to prioritize
Nice to have:
- Experience in customer care within a medical or pharmaceutical
- Very good organizational skills
BENEFITS:
If you meet all the above mentioned requirements and you´ll become one of us then you can look forward to the following package of benefits:
- Flexible working hours (fix hours between 10 – 16h)
- Occasional work from home
- 5 weeks of vacation
- 5 sick days
- Cafeteria 4 000 CZK/month (in trial period 1 500 CZK/month)
- Meal vouchers – 80 CZK
- Contributions to ACCA (30 000 CZK)
- Contributions to accident and life insurance
- Contributions to pension (3% from sallary)
- Possibility of practicing yoga in the workplace (2x/week)
- Refreshments on workplace (fruit and very good coffee)
- Corporate events
