- Plný úvazek

Grafton Recruitment s.r.o.
Customer Care with English plus other EU language in Prague!
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyO nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
Have you just moved to Prague and would you like to find a job in an international company? Or is it a time you to find a new employment so you are looking for new opportunities?
Read more if you are an English speaker who feels comfortable to be a part of the international environment and prefers to work and communicate with people as well as make an impact, and grow at a professional level.
Your responsibilities:
- Ensuring the needs of all customers/clients are met
- Managing and processing orders from customers in a short, timely manner
- Responding to customers´ inquiries (over the phone and email)
- Ensuring technical and other inquiries are appropriately redirected and followed up
- Coordinating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)
REQUIREMENTS:- Fluent English
- German/Italian/Polish (or another EU language is an advantage)
- Previous work experience in a multi-national company
- Working experience in a customer service role is a plus
- Communication and organizational skills
- At least an intermediate knowledge of MS Word, Excel
- Proactive attitude and drive for efficiency
This position is suitable for EU citizens, or foreigners with a valid work permit in CZ, due to the requirement of immediate working availability
BENEFITS:- Vacation – up to 25 days
- Unlimited period contract
- Flexible working hours
- Opportunity for career growth both horizontally and vertically
- Home Office
- Referral bonus
- Meal Vouchers
- Fruit and refreshment on the workplace
- Multisport Card
- Life/Pension Insurance Contribution
- Trainings and language courses
- Teambuilding and company events



