Sprinx Systems, a.s. |
Sprinx Systems, a.s. |
Braník, Praha
Braník, Praha
- Plný úvazek Plný úvazek
dnešní
Grafton Recruitment s.r.o.
New project for German speakers - IT help desk
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
New IT project has been opened in Prague. You now have an opportunity to start in a new company, in modern offices, providing high-quality IT services to top clients and institutions across Europe.
We’re looking for candidates who have brief experience in customer support or IT help desk, who want to be part of something new and help build an international support business. You will have an opportunity for career progression and gaining valuable IT skills. You will be provided with a detailed training so the position is also available for juniors with strong motivation for IT and technology.
You will mostly be responsible for:
- Communication with VIP clients (international companies, public institutions)
- Dealing with different IT-related queries, for example, systems security setting, access setting, data centers, routing and others
- Creating tickets and clients' requests
- Providing client care via phone/e-mail
- Forwarding difficult or complex technical problems
- Data maintainance
REQUIREMENTS:
What do you need to apply?
- Experience from customer support / IT support is an advantage
- Fluent English and advanced German (mostly email communication)
- Passion for IT – training will be provided
- Client oriented and pro-active
- Willingness to work a flexible schedule
BENEFITS:
- Annual bonus
- 5 weeks of holiday
- 3 Sick Days
- 100% Sick leave contribution
- Meal vouchers 100 CZK
- Contribution to public transport
- Contribution to pension scheme
- Multisport card
- Extra health care
- Cell phone for personal use
- Relax room (Playstation, Biliard…)
- Relocation assistance
