MIMO BOHEMIA, a.s. |
MIMO BOHEMIA, a.s. |
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Grafton Recruitment s.r.o.
TOURISM FIELD - TRAVEL INDUSTRY - Group Reservation Specialist
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
Group Reservation Specialist ensures complex GROUP BOOKING REQUESTS (hotel & inbound services according to request).
Daily tasks include:
- manage bookings according to contracted booking policy efficiently and accurately using our Service Reservations Systems (booking and confirming services within deadline and budget)
- communicate via email and phone with stakeholders (hotel and services representatives)
- process cancellations and follow up procedures
- cooperate with the sales team to confirm final tour details
- negotiate with suppliers to provide good rates
- update the reservation systems accurately and process all changes (increase or decrease on group bookings, rates, etc.)
- monitor, manage and process change requests
- ad-hoc administrative and reporting tasks
No shifts, regular working hours – Monday through Friday.
REQUIREMENTS:
Requirements:
- ENGLISH AND GERMAN or FRENCH language skills – FLUENTLY !!!
- time management – meeting deadlines is crucial
- accuracy – eye for details
- solid interpersonal skills and positive attitude
- due to regular phone contact must have good ability to communicate
- negotiation skills
- previous experience from Travel or Hotel industry is a huge plus, as well as customer service background
BENEFITS:
- Meal vouchers (value 100 CZK)
- 20 days of paid holiday
- staff travel (discounted prices for hotels worldwide)
- modern working environment
- offices in the centre
- online learning system
- training provided during on-boarding
